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Privacy Policy

Effective Date: 8.6.2026

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Radiance Coach ("we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, purchase our courses or products, join our programs, or interact with our Services.

By using our website or Services, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Account and Contact Information

  • Full name

  • Email address

  • Phone number (if provided)

  • Mailing address (when required for product delivery)

Purchase Information

  • Products or courses purchased

  • Transaction details

  • Payment confirmation information

Payment information is processed securely through third-party payment processors. Radiance Coach does not directly store your complete credit card or banking information.

Course and Program Information

When you participate in our programs, we may collect information you choose to provide, such as:

  • Course progress

  • Responses to questionnaires or forms

  • Feedback and testimonials

  • Communications with our support team

Technical Information

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Website activity

  • Cookies and similar technologies

 

2. How We Use Your Information

We may use your information to:

  • Provide access to purchased courses and programs

  • Process payments and fulfill orders

  • Send account and service-related communications

  • Provide customer support

  • Deliver educational content and updates

  • Improve our website, products, and services

  • Send marketing emails (where permitted by law)

  • Analyze website usage and performance

  • Prevent fraud and maintain security

We use your information only for legitimate business purposes and as described in this Privacy Policy.

 

3. Email Communications

If you provide your email address, you may receive communications from Radiance Coach, including:

  • Course access information

  • Purchase confirmations

  • Program updates

  • Educational content

  • Promotional emails and offers

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Please note that you may continue to receive important transactional or service-related communications, such as purchase confirmations or account notifications.

 

4. Cookies and Tracking Technologies

Radiance Coach may use cookies and similar technologies to improve website functionality, understand visitor behavior, and provide a better user experience.

Cookies may help us:

  • Remember preferences

  • Understand website traffic

  • Analyze performance

  • Improve our Services

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

 

5. Third-Party Services

We may use trusted third-party providers to help operate our business, including:

  • Payment processors

  • Course hosting platforms

  • Email marketing providers

  • Website hosting providers

  • Analytics services

  • Customer support tools

These providers may have access to personal information only as necessary to perform services on our behalf and are expected to protect your information according to their own privacy policies.

Examples may include:

  • [Payment Processor: Stripe/PayPal/etc.]

  • [Course Platform: Kajabi/Teachable/Thinkific/etc.]

  • [Email Provider: ConvertKit/Mailchimp/etc.]

  • [Analytics Provider: Google Analytics/etc.]

 

6. How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your information.

 

7. Sharing of Information

Radiance Coach does not sell, rent, or trade your personal information.

We may share information only when necessary:

  • To provide requested Services

  • To process payments

  • To comply with legal obligations

  • To protect our rights, safety, or property

  • To prevent fraud or abuse

 

8. Your Privacy Rights

Depending on your location, you may have certain privacy rights, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Withdraw consent for certain processing activities

  • Opt out of marketing communications

To submit a privacy request, contact:

Email: info@radiance-coach.com

We may need to verify your identity before completing certain requests.

 

9. Children's Privacy

Radiance Coach does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

 

10. International Visitors

If you access our Services from outside the United States, your information may be processed and stored in locations where our service providers operate.

By using our Services, you consent to the transfer and processing of information as described in this Privacy Policy.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with a revised effective date.

Your continued use of our Services after changes are posted means you accept the updated Privacy Policy.

 

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Radiance Coach
Email: info@radiance-coach.com

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